Client Success Stories

"Working with ThinkStory has been a truly collaborative and strategic experience. From developing our Sage Spotlight Success Stories—across video, written, and design formats—to crafting compelling presentations and speechwriting support, they’ve consistently delivered high-quality, impactful work.

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Their ability to respond quickly to feedback and implement changes with speed and accuracy made the process seamless. We especially valued their proactive guidance and creative input, which strengthened the final outcomes.

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Their work is always on-brand, timely, and effective. It’s been a pleasure partnering with a team that genuinely understands our goals and consistently adds value at every stage."

"I wanted to completely redevelop our website with a more updated look and with integration of our core values and story. Matt and his team at ThinkStory have been phenomenal the whole way through.

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From our first meeting, where Matt dived into our story, our passion, our vision behind everything and our philosophical approach to our company service. The end product was exactly what we wanted and more. The integration of our strategic approach to business and the knitting together of our story/culture and values throughout the website was excellent.

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‍All along the way, Matt and his team met with me at many points to ensure the process was on track and smooth. Once completed, the ongoing updating of our website has always been done timeously and correctly. ThinkStory has also been compiling a regular newsletter and blog which is also integrated through our website.

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The articles and information have been amazing and have been delivered exactly on time each month. ThinkStory has definitely added a new level to our business and has integrated an ongoing connection with our clients that is both professional and practical."

"The ThinkStory team were able to pull together, on time and within budget, a speaker showreel that still serves me to this day.

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I didn't have as much material to share with the team as I would have liked, and some of the content had been captured on less than ideal devices with sub-optimal audio and yet, the team were able to work their magic to produce a consolidated, impactful outcome that I was very proud of. The first cut was great, but minor amendments and adjustments were well received and quickly implemented.

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I highly recommend working with the team to get the best results for and from your content."

"Sage South Africa has been working with ThinkStory on a number of big projects and have been incredibly impressed with their professionalism, high standard of work produced and the effort put in to build relationships and deliver on-time. I would highly recommend ThinkStory to tell your business story so that it resonates with your customers in a unique, dynamic and professional way."

"Please can I take a few minutes of your time to thank you for the professional service we received from you and your team.

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As you know, Sage is very specific about our suppliers, and many don’t make it onto our supplier list. We have 3 agencies listed, and ThinkStory is Customer Experiences’ preferred supplier. Having worked with you and your team to coordinate the South African Success Story winners photo shoots, I can recommend your services to anyone needing the same kind of assistance. The Success Story photo shoot is very prestigious, and the winners receive their books and prizes in a global ceremony which includes our senior management. Therefore, the quality of the shoot is of utmost importance. 

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You kept us in the loop with the arrangements, arrived on time and were fully prepared for everything we needed.  I was grateful for your flexibility, as things tend to go wrong when groups of people are concerned, but you handled our speedbumps with professionalism and efficiency.  

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The final results were faultless and delivered on time.

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I am so grateful to you and your team and will not hesitate to utilise your services again."

"Every great brand needs to tell their story and craft their identity — and every great story needs a storyteller who gets the plot, understands the characters, and isn’t afraid to challenge the script when needed. Enter ThinkStory: not just brand developers, but creative co-authors in the truest sense.

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From page one, they didn’t try to rewrite who we are — they leaned in with a cup of coffee, listened, asked the right questions, and helped us shape a narrative that feels authentic, compelling, and future-focused.

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Faster than we could say “plot twist.”:  Every request for changes, tweaks or tonal shifts was met with speed, care and precision.

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And like any good writing partner, they didn’t just wait for instructions. They offered guidance, shared insight, and gently nudged the storyline in a clear, brand-focused direction when needed. Their input was always thoughtful, always helpful, always in service of the brand and the story.

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The final draft? We’re thrilled. It’s a brand narrative that’s true to who we are, where we’re going, and the impact we want to make. It feels like us — just sharper, clearer, and more powerful on the page (and in the market). If your brand is ready to tell a better story, build a brand identity or simply understand the brand industry and social platforms better- ThinkStory  is the team you want in your writer’s room."

"Where do we even start with ThinkStory. Our journey with them so far has been nothing short of incredible. As a team, they are energetic, kind, creative and so efficient.

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Their ideas and input have been invaluable and we are over the moon with our digital marketing, our website and every other aspect of work they have created for us. We look forward to working with them and creating even more magic in the future. We can’t recommend them enough!"

"I have never met a more dedicated team. They are not only invested in your brand but also in you as a person. The personal touch you always add is what I love about working with you guys. Always professional, thoughtful, updated on current trends and just overall the best. Thank you for everything."

"Working with them was everything I had hoped it would be – creative, easy, collaborative, and fun. Super flexible and ready to work with whatever concept (and budget!) you have in mind – but what I really loved was the level of creativity brought to the project. Like many things in life, photoshoots are infinitely more successful when properly planned, and they really took the time to ensure that the final setup matched my vision. It can be intimidating having your photo taken, but they are exceptional at putting subjects at ease and capturing their character. I couldn’t be happier with the outcome – thanks again for the great work!"