Contact us
We’re here and ready to help, whether you need honest advice, fast answers or want to discuss your next project.
Schedule a Teams Call with us here >
Email us on hello@thinkstory.co.za
Call us on +27 (10) 500 7684
WhatsApp us on +27 (63) 962 6774
FAQs
Got questions? We have answers to help you understand our services and processes.
Our pricing is transparent and fixed for each project or package. You’ll always know the final price before any work begins, so there are no surprises. For smaller projects or one-off tasks, we can usually give you a quote after a quick call. For ongoing campaigns, we’ll work to your budget and clearly outline what’s included.
Timelines vary depending on the size and complexity of your project. For example, a typical five-page website including revisions can take between 4–6 weeks, while a full brand video might take 6–8 weeks from planning to delivery. We’ll give you a realistic estimate upfront, and if anything changes, we update you right away.
Yes, we proudly serve clients around the globe. Our team is experienced in managing projects across different time zones and cultures. We ensure seamless communication to meet your needs, no matter where you are.
Never. We only suggest services we’re confident will work for your goals and budget. If we think you don’t need something, we’ll tell you. If a smaller, more cost-effective option fits, we’ll recommend that. Your long-term success matters more than selling services you don’t really need.
You’ll get regular updates as your project progresses. We set clear checkpoints for feedback and review, so you’re always aware of next steps, timelines and deliverables. You’re welcome to ask questions at any time.
That’s okay! Most clients start here. Book a 15-minute, no-pressure Teams Call. We’ll listen to your goals, challenges and questions, then share honest advice on your best next steps. There’s no obligation or sales push. It's just an open conversation to help you get clarity.
From confusion to clarity in just 3 steps.
Discovery call
Schedule a conversation where we listen first and understand your specific challenges. We'll share honest advice about what we believe would work for your situation.
Develop your plan
We develop a custom approach based on your goals and budget. We'll decide on the best path forward and take action.
Deliver your results
We execute your plan with regular updates and ongoing support. You'll see progress and feel confident about your marketing investment.
Ready to stop struggling with your marketing?
Book a 20-minute Teams Call today and discover how clear communication can transform your business.