Strategic Brand Integration for Growth

Project
Orca Consult Unified Brand Identity
Industry
Finance & Consulting
Date
2024
Duration
3 Months
Strategy
Design

Project Overview

Orca came to us with a fascinating challenge that many growing companies face during mergers and acquisitions. They had successfully brought together Orca Risk and Orca Finance under the single Orca name, but operationally, they were still functioning as two separate entities. Their clients were receiving fragmented experiences, and potential customers struggled to understand exactly what Orca offered as a complete financial solution.

Visual identity and marketing materials aside, this was about fundamentally reimagining how a newly merged organisation could speak with one voice whilst honouring the distinct expertise and values that each original company brought to the table. Orca Risk had built its reputation on sophisticated risk management solutions, whilst Orca Finance had established itself as a trusted investment partner. Both brands had loyal client bases who valued their specific approaches and expertise.

The key challenges we identified were:

  • Fragmented client experience across two distinct service offerings
  • Unclear value proposition for the combined entity
  • Risk of losing existing brand equity from both predecessor companies
  • Difficulty attracting new clients who couldn't easily understand the full scope of services
  • Internal confusion about messaging and positioning across teams

Our Strategic Approach to Brand Unification

We knew that successful brand mergers require more than just choosing new colours or updating a logo. This project demanded a deep understanding of both companies' cultures, client relationships, and market positioning. Our approach centred on preserving what made each brand valuable whilst creating something entirely new that could serve their expanded vision.

Discovery Through Strategic Workshop

We began with a comprehensive half-day strategy workshop that brought together key stakeholders from both sides of the organisation. This brainstorming session was a structured exploration of market dynamics, competitive positioning, and the unique value each company contributed to the merger.

During this workshop, we dug deep into their target markets, analysed their competitive landscape, and identified the core values that would need to carry forward into the new brand identity. We facilitated discussions about client expectations, team capabilities, and the strategic goals that had driven the merger in the first place.

The workshop revealed that whilst both companies operated in financial services, they approached client relationships quite differently. Orca Risk focused heavily on analytical precision and risk mitigation, whilst Orca Finance emphasised relationship-building and long-term investment strategies. Rather than seeing this as a conflict, we recognised it as the foundation for a more comprehensive service offering.

Developing Unified Brand Messaging Strategy

Based on our workshop insights, we developed a brand messaging strategy that positioned the new Orca as a complete financial partner capable of addressing both risk management and investment growth. The messaging needed to communicate sophistication and expertise whilst remaining approachable to clients who might have previously worked with only one side of the business.

We created messaging frameworks that highlighted how the combined expertise created better outcomes for clients. Instead of presenting risk management and investment services as separate offerings, we positioned them as complementary components of a comprehensive financial strategy. This approach allowed existing clients to see new value in services they hadn't previously considered, while making it easier for new prospects to understand the full scope of what Orca could deliver.

The messaging strategy also addressed internal communications, ensuring that team members from both original companies could confidently represent the unified brand vision. We developed key messages, value propositions, and conversation frameworks that every team member could use when speaking with clients or prospects.

Creating Fresh Visual Identity

Alongside the messaging strategy, we developed a new brand visual identity that felt both fresh and familiar. The challenge was creating something that existing clients would recognise as an evolution rather than a complete departure from what they knew and trusted.

The new visual identity incorporated elements that subtly referenced both predecessor brands whilst establishing a distinct new direction. We focused on creating a sophisticated, professional appearance that could work across all their client communications, from detailed risk assessments to investment presentations.

Every design decision was made with the goal of supporting their business objectives and making it easier for clients to engage with their expanded service offering.

Website Development for Unified Experience

We also delivered a completely new website that served as the digital embodiment of their unified brand. The website needed to accomplish several goals simultaneously: educate visitors about their comprehensive service offering, maintain credibility with existing clients, and attract new prospects who might not have previously considered working with either original company.

The website structure and content strategy reflected our integrated messaging approach. Rather than having separate sections for risk and investment services, we organised content around client needs and business outcomes. This made it easier for visitors to understand how Orca's various capabilities worked together to deliver superior results.

Results and Lasting Impact

The rebrand delivered exactly what Orca needed: a unified identity that expanded their market reach whilst maintaining the trust and credibility they had built with existing clients. The new messaging strategy gave them a clear way to articulate their comprehensive value proposition, making sales conversations more effective and client onboarding smoother.

Perhaps most importantly, the project created internal alignment around their expanded capabilities. Team members from both original companies now had a shared language for describing what Orca offers and why it matters to clients. This internal clarity translated directly into more confident client interactions and more effective business development efforts.

The website became a powerful tool for attracting new clients who were specifically looking for integrated financial services. Rather than having to piece together solutions from multiple providers, prospects could see how Orca's combined expertise offered them a more streamlined and effective approach to managing both risk and growth.

Looking Forward: The Power of Strategic Brand Integration

Orca's transformation demonstrates how thoughtful brand integration can create value that goes far beyond visual consistency. By taking the time to understand what made each original brand valuable and finding ways to preserve those strengths within a new unified identity, we helped them achieve something remarkable: expansion without dilution.

This project reinforces our belief that successful rebranding isn't about starting from scratch. It's about understanding what's working, identifying what's missing, and creating a strategic path forward that honours the past while enabling future growth. For companies navigating mergers or acquisitions, Orca's story shows how the right brand strategy can turn potential confusion into competitive advantage.

The most powerful aspect of this transformation might be that it happened without dramatic visual changes. Sometimes the most effective brand refreshes are the ones that feel natural and inevitable rather than shocking and disruptive. Orca's unified brand feels like the logical next step in their evolution, which is exactly what great brand strategy should accomplish.

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We've been blessed to build some incredible relationships with our clients over the past few years.

"Every great brand needs to tell their story and craft their identity — and every great story needs a storyteller who gets the plot, understands the characters, and isn’t afraid to challenge the script when needed. Enter ThinkStory: not just brand developers, but creative co-authors in the truest sense.

From page one, they didn’t try to rewrite who we are — they leaned in with a cup of coffee, listened, asked the right questions, and helped us shape a narrative that feels authentic, compelling, and future-focused.

Faster than we could say “plot twist.”:  Every request for changes, tweaks or tonal shifts was met with speed, care and precision.

And like any good writing partner, they didn’t just wait for instructions. They offered guidance, shared insight, and gently nudged the storyline in a clear, brand-focused direction when needed. Their input was always thoughtful, always helpful, always in service of the brand and the story.

The final draft? We’re thrilled. It’s a brand narrative that’s true to who we are, where we’re going, and the impact we want to make. It feels like us — just sharper, clearer, and more powerful on the page (and in the market). If your brand is ready to tell a better story, build a brand identity or simply understand the brand industry and social platforms better- ThinkStory  is the team you want in your writer’s room."

Diani Van Graan
Senior Financial & Legal Advisor
Orca Consulting
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